This information is a guide and should not be used as a substitute for professional legal advice.

Published: April 2021
Last updated: November 2021

COVID-19 information

With COVID-19 public-health measures in place across Victoria, this page has information about rent relief grants and where to find help.

COVID-19 measures in Victoria

Public health measures remain in Victoria, as the state continues on the path to opening up.

More information is on the Victorian Government’s website.

Rent relief grants

Government grants of up to $1,500 are available to help pay the rent for renters who have been financially impacted by the COVID-19 pandemic since 27 May 2021.

Renters need to meet certain eligibility criteria, including having a rent reduction agreement with the rental provider (landlord) in place.

Find out more on our Rent relief grants page.

Evictions due to COVID-19 related overdue rent

A recent decision made by the Supreme Court of Victoria, Court of Appeal, found that a possession order made by the Victorian Civil and Administrative Tribunal (VCAT) for COVID-19 related overdue rent was not valid.

The COVID-19 Emergency Measures laws for renters ended on 29 March 2021, but transitional laws were still in place to give further protection against eviction for renters who had overdue rent due to a COVID-19 reason, up to 25 October 2021.

If VCAT has made a possession order to evict you because of COVID-19 related overdue rent, that order may not be valid, if:

  • It was made between 29 March 2021 and 25 October 2021, including on either of those dates
  • You are still living at the property
  • You had overdue rent between 29 March 2020 and 28 March 2021
  • The reason the rent was overdue was for a COVID-19 reason – for example you lost your job or had your income reduced because of COVID-19

If this applies to you we recommend you contact VCAT immediately as you may be able to stop VCAT from issuing a warrant that could be used to evict you, or ask them to cancel a warrant that may have already been issued.

We have prepared a template email that we recommend you use when contacting VCAT.

You can contact VCAT by email at renting@vcat.vic.gov.au or by phone on 1300 018 228.

Email to VCAT on COVID-19 related eviction

If you are unsure if this applies to your situation, or you want further advice, you can contact us by email at admin@tenantvic.org.au with the subject line ‘COVID-19 Arrears Warrant’ or call our advice line on (03) 9416 2577 between 9.30am and 1.30pm, Monday to Friday.

Where to find help

Looking for some support during the pandemic? These organisations may be able to assist in a range of areas.

Payments and services during coronavirus – Australian Government
National Debt Helpline: call 1800 007 007 – weekdays 9.30am–4.30pm
Financial and other support – Victorian Government
Salvation Army: call 13 72 58
Red Cross emergency relief for people on temporary visas
'Ask Izzy' search tool - find local services in your area
Safe Steps Family Violence Response Centre: call 1800 015 188 – 24/7
Lifeline Australia: call 13 11 14 – 24/7
QLife – support for LGBTI people: call 1800 184 527 3pm-midnight
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