Our dedicated lawyers and support staff are here to help. If you experience delays due to high demand, check the renting topics on this website to see if there is an answer to your question.
All our services are free. Some are available to all renters, while others depend on your circumstances.
To check which services you are eligible for, visit our eligibility page.
Please treat our hard-working team with the same respect and courtesy we give you. See our client service charter.
To find out how we collect and use personal information, see our privacy policy.
For all Victorian renters.
For Victorian renters in public housing, community housing and rooming houses.
For all Victorian renters.
For community workers assisting people who rent in Victoria.
You can contact us through the National Relay Service (NRS).
Call the Translating and Interpreting Service on 131 450 and tell them the language you need. Then give the interpreter the phone number of the service you want on this page.
Both these services are free and confidential.
We have put together a list of contacts for other legal and community services that could help you.
Please call 000 for emergencies.
For Victorian renters who cannot afford a private lawyer.
For all Victorians.
For all Victorians.
For all Victorians.
For Victorian renters in private rentals, rooming houses and caravan parks who are in financial hardship or affected by family violence.
For Victorian renters in public and community housing.
For all Victorians.
For all Victorians.
For Victorians who live in public housing or are on the wait list.