Common problems

We have lots of information for renters about their legal rights. Here are some common problems renters contact us about.

Repairs and maintenance

Find out what the law counts as an ‘urgent’ repair and what you can do to get the landlord to fix things in your rented home.

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Bonds

What you need to know about paying a bond when you move in, protecting your bond while you are there, and getting your bond back when you move out.

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Notice to vacate

A notice to vacate is a request in writing from the rental provider (landlord) for you to leave your rented home. In some cases, you can challenge the notice and will not have to leave.

 

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Lease breaking

If you want to end your fixed term rental agreement (lease) early by breaking it, you can do so, but you may be asked to pay ‘lease break’ costs.

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Compensation for renters

You might be able to get compensation from the rental provider (landlord) if they breach the laws on renting or the terms of your rental agreement (lease). This page provides information on some common examples where renters may be able to get compensation.

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