Issues with rental apps
Some renters are being told they need to use a rental application (app) to pay their rent. Some of the apps are:
- Kolmeo
- OurProperty
- RentPay
- Rental Rewards
But there can be issues with rental apps. These include:
- Charging additional fees if rent is paid in certain ways, such as by BPay or credit card
- Charging additional fees when there is an error in the payment, or in other circumstances
- Having terms and conditions that allow the app to use your data in ways you do not want, such as giving your details to ‘promotional partners’
Rental apps – read the fine print
It’s always useful to read the fine print. Here are the terms and conditions and privacy policies for these 4 apps.