The law separates repairs into 2 areas: urgent repairs and non-urgent repairs.
Urgent repairs must be done as soon as possible. Non-urgent repairs should be completed in 14 days.
This tool will help you understand your repair rights. It can also help you decide if your repairs are urgent. Find a full list of urgent repairs here.
You can save your progress so that you can return later to complete your task.
Click ‘Save my progress’ in the interactive tool menu above.