Work with us

Tenants Victoria is the state’s peak body for renters and the leading tenancy legal centre. Our focus is to help renters facing hardship and/or disadvantage. We work towards long-term change for the benefit of renters, while also advising individual renters on their rights.

Everyone at the organisation is driven by purpose and we are committed to making a real and measurable difference in the lives of Victorian renters.

Tenants Victoria is an inclusive employer and we strive to reflect the diversity of our community.

We welcome and encourage applications from skilled and compassionate people. This includes Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse people, people with disability, sexually and gender diverse people and those of all ages.

At Tenants Victoria you will be working for an organisation that believes in you, and believes you can make a difference, no matter your role. We can offer:

• Salary packaging — up to $15,900 in tax-free pay each year
• Professional development and training opportunities
• Additional goodwill leave benefits
• Flexible work hours where possible
• Employee Assistance Program — a free and confidential counselling service

All candidates must have the right to work in Australia or New Zealand, as applicable. Australian applicants must undergo a Working with Children Check and Police Check.

Our staff roles are advertised on the Ethical Jobs website. Check current opportunities on our page on the website.

• Multiple volunteer positions available – 1-2 days a week
• Based in Melbourne’s CBD

About this role

Tenants Victoria assists renters living in private rental, public and community housing, and rooming houses and caravan park residents to maintain fair, secure, and dignified housing. We provide rental law information  and advice , negotiation assistance, representation, and advocacy.

We offer volunteer opportunities suitable for anyone interested in contributing to our mission. These positions are available 1 to 2 days a week for a minimum of 6 months, up to 12 months with the opportunity for extension.

As a volunteer, you will provide high-quality support for renters, including casework support, drafting legal documents and letters, corresponding with clients, making referrals, preparing summaries, attending VCAT hearings, and more. In return, Tenants Victoria will provide you with real world training that allows you to apply your skills in a practical setting.

Our office is in Melbourne’s CBD, and we require all volunteers to work onsite during their placement.

About you

Whether you pursuing a law degree, completing practical legal training, or have a passion for community service, we welcome your application. This role is ideal for a driven, motivated self-starter who can work collaboratively, and autonomously, as needed. You should possess strong organising skills, attention to detail, and the ability to prioritise tasks effectively.

Key to your success are your:

• Sound interpersonal skills and a demonstrated ability to communicate effectively with a range of people, including those experiencing hardship or disadvantage
• Ability to work autonomously when required, and to complete tasks efficiently, on time and with attention to detail
• Demonstrated capacity to balance multiple, and at times competing, priorities in a high-pressure environment
• Commitment to social justice, and an understanding of the legal issues faced by renters
• Ability to work collaboratively with others and to foster a co-operative and supportive team environment
• Strong skills in the use of Microsoft Office Software relevant to a legal practice (particularly MS Word, Excel and Outlook), and the capacity to quickly acquire competency in the use of our client database

Required qualifications and experience

• You must be willing to undertake a Police Check and a Working with Children Check prior to your placement with us

How to apply

Please submit your resume, and a covering letter of no more than 2 pages responding to the following:

• Why you have chosen to apply for this role
• How you satisfy the key selection criteria

Applications will be considered on a rolling basis, so please submit your application via email as soon as possible. Please direct applications and any queries via email to recruitment@tenantsvic.org.au.

Tenants Victoria is seeking 2 First Nations community members or workers to join our Reconciliation Action Plan Working Group for 2026–2027.

We have completed our Reflect Reconciliation Action Plan (2023–2025) and are now starting work on our Innovate Reconciliation Action Plan. In this next plan, we hope to deepen our learning and continue to work in partnership with First Nations organisations to improve renting experiences for First Nations renters.

What the role involves

• Meeting in-person in Melbourne CBD 4 times a year (3 remaining in 2026 and 4 in 2027) with a small group of Tenants Victoria staff (during business hours)
• Reviewing meeting papers and presentations, in advance, relating to our reconciliation activities
• Receiving $400 for each meeting attended to cover travel, attendance and preparation time, paid via voucher (or invoice if you have an ABN)

About you

• You are a First Nations person living in Victoria who is renting your home, or a resident of a rooming house or caravan park, and has a strong interest in renter rights and experiences, or
• You are a First Nations person working in a community organisation with relevant experience in these areas
• You have experience supporting organisations to develop or implement Reconciliation Action Plans, or similar initiatives that strengthen cultural awareness and relationships with First Nations communities and organisations

If you have questions about the role or  interested, email a short expression of interest by 30 June 2026 outlining why you would like to join the working group to carman.parsons@tenantsvic.org.au

This is an Aboriginal and Torres Strait Islander Identified Position, classified under ‘special measures’ of section 12 of the Equal Opportunity Act 2010. Only Aboriginal and Torres Strait Islander people are eligible to apply.