Work with us

Working for Tenants Victoria is an opportunity to help us make renting fair, secure and dignified for all Victorians.

Consider a career at Tenants Victoria

Tenants Victoria is the state’s peak body for renters and the leading tenancy legal centre. Our focus is to help renters facing hardship and/or disadvantage. We work towards long-term change for the benefit of all renters in the community, while also advising individual renters on their rights.

Everyone at the organisation is driven by purpose and we are committed to making a real and measurable difference in the lives of Victorian renters.

Tenants Victoria is an inclusive employer and we strive to reflect the diversity of our community.

We welcome and encourage applications from skilled and compassionate people. This includes Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse people, people with disability, sexually and gender diverse people and those of all ages.

Staff benefits

At Tenants Victoria you will be working for an organisation that believes in you, and believes you can make a difference, no matter your role. We can offer:

  • Salary packaging — up to $15,900 in tax-free pay each year
  • Professional development and training opportunities
  • Additional goodwill leave benefits
  • Flexible work hours where possible
  • Employee Assistance Program — a free and confidential counselling service

Work rights

All candidates must have the right to work in Australia or New Zealand, as applicable. Australian applicants must undergo a Working with Children Check and Police Check.

Role available - Managing Lawyer

  • Join an organisation that seeks to achieve lasting social change
  • Leadership role with significant impact in Victoria’s specialist rental law community legal centre
  • Full-time permanent role
  • Base salary $100,000-$105,000 + leave loading and super and salary packaging

Tenants Victoria is the peak body for renters in our state and also serves as Victoria’s leading specialist tenancy community legal centre.  We are a respected and influential advocate for social change, working to improve conditions for people who rent their homes and experience hardship and/or disadvantage.

We believe that safe, secure, and affordable housing is a fundamental human right. Through our advice line, legal casework, law reform work, training, publications and outreach activities, we support individual renters and community organisations. We also campaign for policy, procedural and legislative change. It is a significant time to join our dynamic team and help shape the future of Tenants Victoria as we support Victorian renters facing housing challenges in our community. 

About the role

This newly created position will be responsible for leading our team of specialist tenancy lawyers through a time of transition and transformation and building our responsiveness to high renter legal need through service innovation and re-design initiatives, including through the use of technology. Working with the Director of Legal Services, the Managing Lawyer will re-design our service to ensure that it meets the needs of Victorian renters now and into the future and supports Tenants Victoria’s systemic reform and policy work.

Your duties will include

  • Oversee the transformation of service design to support the provision of quality services.
  • Provide leadership, supervision and support to a talented group of legal professionals.
  • Work closely with the Director of Legal Services to establish and implement a client-centric framework for Tenants Victoria.
  • Identify and collect data, analytics and insights to develop a comprehensive view of the renter to inform service design and strategy.
  • Support the Director of Legal Services to develop innovative legal practice models and services for specific renter groups and communities.
  • Works closely with the Director of Legal Services to lead the review and implementation of technology solutions for innovative legal service delivery to clients.

What you’ll need to succeed

You will bring a strong understanding of Victorian rental law and the rental support sector; demonstrated experience in the conduct of strategic legal practice; and outstanding skill in identifying the need for, and successfully leading, change. You will be a dynamic leader known for your collaborative style and deep commitment to community, human rights and/or public interest law. You will have demonstrable experience leading high performing teams and be highly regarded for your leadership capabilities, particularly your ability to empower, motivate and instil innovation and continuous improvement in your team.

Why choose us

  • We conduct ourselves with the values of celebrating diversity, integrity, continuous improvement, professionalism and collaboration.
  • We offer salary packaging of up to $15,900 to staff, allowing you to earn more each week!
  • Extra paid leave and access to the Employee Assistance Program (EAP).

How to apply

Please submit a cover letter and resume to recruitment@tenantsvic.org.au. Applications close on 8 October 2021, however please submit ASAP as we will review candidates on receipt of application. Tenants Victoria is an equal opportunity employer and is committed to promoting a diverse and inclusive workforce. Aboriginal and Torres Strait Islander peoples, women, people with culturally and linguistically diverse backgrounds, people with a disability and people identifying as LGBTIQ are encouraged to apply.

Role available - Financial Counsellor

  • Lead a high-quality financial counselling service focused on assisting Victorian renters
  • Benefits include salary packaging and flexible workplace arrangements

About the role

Tenants Victoria is the peak body for renters in our state and also serves as Victoria’s leading specialist tenancy community legal centre.  We are a respected and influential advocate for social change, working to improve conditions for people who rent their homes and experience hardship and/or disadvantage.

We believe that safe, secure, and affordable housing is a fundamental human right. Through our advice line, legal casework, law reform work, training, publications and outreach activities, we support individual renters and community organisations. We also campaign for policy, procedural and legislative change. It is a significant time to join our dynamic team and help shape the future of Tenants Victoria as we support Victorian renters facing housing challenges in our community. 

The main purpose of the role is to deliver a specialist financial counselling service that assists Victorian tenants, working collaboratively with Tenants Victoria’s lawyers and other workers as part of an integrated model of service delivery.  This is fixed-term, full-time position for a period of 12 months with the possibility of extension.

About you

You are a driven, motivated self-starter who has the ability to work autonomously to deliver high quality results and exceed expectations. You have high attention to detail, are well-organised, and have the ability to build rapport with people quickly.

Key to your success is your:

  • Experience in project coordination and/or service design development.
  • Experience providing a high-quality financial counselling service to clients in a community or not-for-profit organisation.
  • Knowledge of relevant state and federal credit, debt, and social security legislation.
  • High level of oral and written communication skills, with demonstrated ability to communicate effectively with colleagues, a diverse range of clients, external stakeholders and organisations.
  • Ability to maintain consistent standards of quality service while working independently and efficiently and completing tasks within limited time constraints.
  • Commitment to the use of supervision, client and colleague feedback and professional development to continually improve practice.
  • Ability to contribute actively as a member of a multi-disciplinary team.
  • Commitment to advancing the public interest and social justice.

Required qualifications and experience

  1. A Diploma in Community Services (Financial Counselling)
  2. You must be a Member, or be eligible for membership, of Financial Counselling Victoria (FCVic)
  3. You will have completed Family Violence Training for Financial Counsellors, or be willing to complete this training.

Why choose us

  • We conduct ourselves with the values of celebrating diversity, integrity, continuous improvement, professionalism, and collaboration.
  • A supportive team environment, working alongside other high calibre professionals and support staff who strive for the best outcomes for our clients.
  • A commitment to your professional and personal development through training and supervision.
  • A flexible working environment.
  • Salary packaging

Tenants Victoria is an equal opportunity employer and is committed to promoting a diverse and inclusive workforce. Aboriginal and Torres Strait Islander peoples, women, people with culturally and linguistically diverse backgrounds, people with a disability and people identifying as LGBTIQ are encouraged to apply.

How to apply

Please submit your resume, and a covering letter of no more than 2 pages.

Applications will be considered on a rolling basis, so please submit your application as soon as possible. A full position description is available. Please direct any queries to Kylie Betts People and Culture via email to kylie.betts@tenantsvic.org.au

Within your covering letter, please respond to the following Key Selection Criteria.

  • Must be in possession of Financial Counselling qualification (Diploma Financial Counselling) or higher qualification.
  • Experience in project coordination and/or service design development.
  • Experience providing a high-quality financial counselling service to clients in a community or not-for-profit organisation.
  • Clear and effective communication, negotiation, and advocacy skills, with demonstrated ability to communicate effectively with staff, a diverse range of clients, external stakeholders and organisations.
  • Demonstrated capacity to work flexibly and respectfully with a diverse range of people, including people with cultural, gendered, social and economically diverse backgrounds, who experience health concerns or disabilities, or who are carers, and people who have not previously accessed a community service system.
  • Strong commitment to and capacity for teamwork, collaboration, and networking.
  • Commitment to the use of supervision, client and colleague feedback and professional development to continually improve practice.
  • Ability to maintain consistent standards of quality service while working independently, efficiently and completing tasks within limited time constraints.
  • Ability to contribute actively as a member of a multi-disciplinary team.

Volunteer role available - Board Director (2 positions available)

About the role

Tenants Victoria is seeking to appoint two new Board Directors. You will join a highly skilled and engaged board in driving forward our work guided by our new strategic plan. You will support achievement of our vision and contribute additional skills, experience and connections.
The Board oversees the operation of Tenants Victoria ensuring the provision of effective, high quality and innovative work to support, advocate for and represent residential tenants. It meets monthly. There are occasional additional meetings and planning sessions

About Tenants Victoria

Tenants Victoria is the peak body for renters in Victoria, a not-for-profit specialist community legal centre, a company limited by guarantee and a registered charity regulated by the Australian Charities and Not For Profit Commission.

It was formed more than 45 years ago to promote and protect the rights of tenants in Victoria and aims both to help individual renters in distress, and to work for legal and social change to improve conditions for renters.

Our vision is a safe, secure and affordable home for every Victorian renter. We work to achieve this by providing legal advice, information and representation to individual tenants; by supporting other community organisations to assist tenants; by our advocacy in the sector and to government, our policy work with partner organisations and by our public information and education programs.

In 2021 Tenants Victoria adopted a new strategic plan and is focussed on developing and adopting innovative ways of meeting the ever expanding numbers of renters facing financial and social distress.

Key selection criteria

The Board identifies the following as core skills for all directors:

  • Governance and legal – an understanding of the relevant legal and regulatory principles and frameworks and of good governance NFP practices
  • Finance and Risk – understanding and ability in financial and risk management
  • Strategy and organisational planning

We are currently seeking two new directors with skills and experience from amongst one or more of the following areas (as well as the core skills above):

  • Senior NFP leadership experience
  • Technology/Digital transformation
  • Business Development and Social Entrepreneurship

You have a long-standing personal commitment to social justice and can commit to our Vision. You are a strategic and innovative thinker and enjoy working collaboratively to support development and reform. You understand and desirably have experience in sound NFP governance and have connections with people and organisations that align with Tenants Victoria’s work. You also have excellent interpersonal communication skills.

How to apply:

If you would like further details or information about the role, please contact
Judith Dickson (Chairperson) on 0429001044 or by email at chairperson@tenantsvic.org.au

Email your resume and covering letter addressing the Key Selection Criteria and setting out your relevant skills and qualifications, board and other relevant employment experience and interest in joining the Tenants Victoria Board, to The Chairperson, Tenants Victoria Board, at chairperson@tenantsvic.org.au using the subject line: ATTN: EOI Board Director application

Volunteer role available - Practical Legal Training Paralegal

  • Multiple Volunteer positions available – 2 days a week
  • Practical Legal Training (PLT) within the Community Law Sector
  • Based in CBD

About this role

Tenants Victoria is the specialist tenancy law community legal centre in Victoria. We provide legal and other assistance to tenants and advocate and campaign for reform to residential tenancy law and practice. Through our education and training programs, we support other community agencies to build capability to assist their clients. Our legal service assists tenants living in private rental, public and community housing, rooming houses and caravan park residents to maintain fair, secure, and dignified housing. We provide a tenancy law phone advice line, email advice, negotiation assistance, representation, and advocacy.

We currently have a number of PLT Paralegal vacancies open. These are volunteer positions, available 2 days a week for a minimum of 6 months (24 weeks), with the opportunity for extension.

The main purpose of the role is to provide high quality paralegal and administrative support to the Legal Services Team, including providing casework support, drafting legal documents and letters, corresponding with clients, making referrals, preparing summaries, attending VCAT hearings, and more. In return, Tenants Victoria will provide you with real world training that allows you to put your legal knowledge to practice.

Our office is based in CBD, Melbourne, and we have flexible working arrangement during COVID-19 restrictions.

About you

You have completed your Law Degree and are looking for practical experience within the community legal sector, where you can make a real difference to people’s lives. You are a driven, motivated self-starter who can work collaboratively, and autonomously, as needed. You have high attention to detail, are well-organised, and can prioritise tasks.

Key to your success is your:

  • Sound interpersonal skills and a demonstrated ability to communicate effectively with team members, external stakeholders and tenants seeking legal assistance.
  • The ability to work autonomously when required, and to complete tasks efficiently, on time and with attention to detail.
  • The demonstrated capacity to balance multiple and at times competing priorities in a high-pressure environment.
  • A commitment to social justice, and an understanding of the legal issues faced by tenants in Victoria.
  • Basic knowledge of the law and court and VCAT procedure with a focus on tenancy law.
  • The ability to work collaboratively with others and to foster a co-operative and supportive team environment.
  • Strong skills in the use of MS Office Software (particularly MS Word, Excel, Outlook) relevant to a legal practice, and the capacity to quickly acquire competency in the use of our client database.

Required qualifications and experience

  1. You must have completed a Law Degree.
  2. You must be currently completing, or enrolled in, professional legal education to gain admission to practice (i.e., through College of Law or Leo Cussen).
  3. You must not be currently admitted as a Lawyer. Lawyers will not be considered.
  4. You must be willing to undertake a Police Check and a Working with Children Check prior to your placement with us.

Why choose us

  • We conduct ourselves with the values of celebrating diversity, integrity, continuous improvement, professionalism, and collaboration.
  • A supportive team environment, working alongside other high calibre professionals and support staff who strive for the best outcomes for our clients
  • A commitment to your professional and personal development through training and supervision.
  • A flexible working environment

Tenants Victoria is an Equal Opportunity Employer and is committed to promoting a diverse and inclusive workforce. Aboriginal and Torres Strait Islander peoples, women, people with culturally and linguistically diverse backgrounds, people with a disability and people identifying as LGBTIQ are encouraged to apply.

How to apply

Please submit your resume, and a covering letter of no more than 2 pages responding to the following:

  • Why you have chosen to apply for this role
  • How you satisfy the key selection criteria

Applications will be considered on a rolling basis, so please submit your application via email as soon as possible. A full position description is available below. Please direct applications and any queries to Kylie Betts People and Culture via email to kylie.betts@tenantsvic.org.au.

Position description
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