Published: October 2020
Last updated: January 2022

Work with us

Working for Tenants Victoria is an opportunity to help us make renting fair, secure and dignified for all Victorians.

Consider a career at Tenants Victoria

Tenants Victoria is the state’s peak body for renters and the leading tenancy legal centre. Our focus is to help renters facing hardship and/or disadvantage. We work towards long-term change for the benefit of all renters in the community, while also advising individual renters on their rights.

Everyone at the organisation is driven by purpose and we are committed to making a real and measurable difference in the lives of Victorian renters.

Tenants Victoria is an inclusive employer and we strive to reflect the diversity of our community.

We welcome and encourage applications from skilled and compassionate people. This includes Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse people, people with disability, sexually and gender diverse people and those of all ages.

Staff benefits

At Tenants Victoria you will be working for an organisation that believes in you, and believes you can make a difference, no matter your role. We can offer:

  • Salary packaging — up to $15,900 in tax-free pay each year
  • Professional development and training opportunities
  • Additional goodwill leave benefits
  • Flexible work hours where possible
  • Employee Assistance Program — a free and confidential counselling service

Work rights

All candidates must have the right to work in Australia or New Zealand, as applicable. Australian applicants must undergo a Working with Children Check and Police Check.

Volunteer roles – law student placements

  • Multiple volunteer positions available – 1-2 days a week
  • Based in Melbourne’s CBD

About this role

The Tenants Victoria legal service assists renters living in private rental, public and community housing, and rooming houses and caravan park residents to maintain fair, secure, and dignified housing. We provide a rental law phone advice line, email advice, negotiation assistance, representation, and advocacy.

We currently have some law student placement vacancies. These are volunteer positions, available 1 to 2 days a week for a minimum of 12 months, with the opportunity for extension.

The main purpose of the role is to provide high-quality paralegal and administrative support to the legal services team, including providing casework support, drafting legal documents and letters, corresponding with clients, making referrals, preparing summaries, attending VCAT hearings, and more. In return, Tenants Victoria will provide you with real world training that allows you to put your legal knowledge into practice.

Our office is in Melbourne’s CBD and we have flexible working arrangements during COVID-19 restrictions.

About you

You are undertaking your law degree, and looking for practical experience within the community legal sector, where you can make a real difference to people’s lives. You are a driven, motivated self-starter who can work collaboratively, and autonomously, as needed. You have high attention to detail, are well-organised, and can prioritise tasks.

Key to your success are your:

  • Sound interpersonal skills and a demonstrated ability to communicate effectively with a range of people, including those experiencing hardship or disadvantage
  • Ability to work autonomously when required, and to complete tasks efficiently, on time and with attention to detail
  • Demonstrated capacity to balance multiple, and at times competing, priorities in a high-pressure environment
  • Commitment to social justice, and an understanding of the legal issues faced by renters
  • Ability to work collaboratively with others and to foster a co-operative and supportive team environment
  • Strong skills in the use of Microsoft Office Software relevant to a legal practice (particularly MS Word, Excel and Outlook), and the capacity to quickly acquire competency in the use of our client database

Required qualifications and experience

  • You are studying for your law degree, or studies in a relevant field
  • You must be willing to undertake a Police Check and a Working with Children Check prior to your placement with us

How to apply

Please submit your resume, statement of results, and a covering letter of no more than 2 pages responding to the following:

  • Why you have chosen to apply for this role
  • How you satisfy the key selection criteria

Applications will be considered on a rolling basis, so please submit your application via email as soon as possible. Please direct applications and any queries to Georga Wootton, Renter Support Service Manager, via email to georga.wootton@tenantsvic.org.au

Volunteer roles - Practical Legal Training Paralegal

  • Multiple volunteer positions available – 2 days a week
  • Practical Legal Training (PLT) within the community law sector
  • Office in Melbourne’s CBD

About this role

The Tenants Victoria legal service assists renters living in private rental, public and community housing, and rooming houses and caravan park residents to maintain fair, secure, and dignified housing. We provide a rental law phone advice line, email advice, negotiation assistance, representation, and advocacy.

We currently have a number of PLT Paralegal vacancies open. These are volunteer positions, available 2 days a week for a minimum of 6 months (24 weeks), with the opportunity for extension.

The main purpose of the role is to provide high-quality paralegal and administrative support to the legal services team, including providing casework support, drafting legal documents and letters, corresponding with clients, making referrals, preparing summaries, attending VCAT hearings, and more. In return, Tenants Victoria will provide you with real world training that allows you to put your legal knowledge into practice.

Our office is in Melbourne’s CBD, and we have flexible working arrangements during COVID-19 restrictions.

About you

You have completed your law degree and are looking for practical experience within the community legal sector, where you can make a real difference to people’s lives. You are a driven, motivated self-starter who can work collaboratively, and autonomously, as needed. You have high attention to detail, are well-organised, and can prioritise tasks.

Key to your success are your:

  • Sound interpersonal skills and a demonstrated ability to communicate effectively with team members, external stakeholders and renters seeking legal assistance
  • Ability to work autonomously when required, and to complete tasks efficiently, on time and with attention to detail.
  • Demonstrated capacity to balance multiple, and at times competing, priorities in a high-pressure environment
  • Commitment to social justice, and an understanding of the legal issues faced by renters in Victoria
  • Basic knowledge of the law and court and VCAT procedure, with a focus on rental law
  • Ability to work collaboratively with others and to foster a co-operative and supportive team environment
  • Strong skills in the use of Microsoft Office software relevant to a legal practice (particularly MS Word, Excel and Outlook), and the capacity to quickly acquire competency in the use of our client database.

Required qualifications and experience

  • You must have completed a law degree
  • You must be currently completing, or enrolled in, professional legal education to gain admission to practice (i.e., through College of Law or Leo Cussen)
  • You must not be currently admitted as a lawyer. Lawyers will not be considered
  • You must be willing to undertake a Police Check and a Working with Children Check prior to your placement with us

How to apply

Please submit your resume, and a covering letter of no more than 2 pages responding to the following:

  • Why you have chosen to apply for this role
  • How you satisfy the key selection criteria

Applications will be considered on a rolling basis, so please submit your application via email as soon as possible. A full position description is available below. Please direct applications and any queries to Georga Wootton, Renter Support Service Manager, via email to georga.wootton@tenantsvic.org.au

Position description

Positions available - Outreach lawyer

  • Provide outreach legal service to renters experiencing hardship
  • 12-month fixed term role
  • Flexible model of working

About the role

The Outreach Lawyer is responsible for providing legal assistance to individuals experiencing disadvantage through accessible legal outreach services delivered in partnership with community support services whose clients have high rental legal need. The Outreach Lawyer will provide legal advice, referral and casework assistance through these outreach services, as well as through VCAT and court representation for the target client groups as required.

Your duties will include:

  • Providing a flexible outreach legal service, giving high quality, appropriate and timely rental law advice, referral, advocacy and casework assistance to clients including rooming house residents, family violence survivors, people with living with mental health illness and other target client cohorts
  • Participate in the roster of advice services including triage, phone, in-person, e-mail services and other programs as and when required
  • Provide representation and advocacy services to clients, generally before the Victoria Civil and Administrative Tribunal, either by personal appearance or by briefing Counsel
  • Properly maintain advice notes, casework files and service data in accordance with Tenants Victoria policies, procedures, service guidelines and other requirements
  • Provision of legal advice to community workers as required.
  • Developing and delivering community legal education sessions to community workers, as required

What you’ll need to succeed:

Ideally you will bring demonstrated experience in rental law or with at least 2 years’ post-admission experience, with proven experience in the conduct of legal casework from commencement to conclusion. You have the ability to work autonomously, effectively manage your own workload, and meet service performance targets. You will have demonstrated capacity to work with clients who are experiencing hardship and who have complex needs. You will have some experience providing legal training sessions, and/or facilitating discussions in a professional context. You have a collaborative style and are deep commitment to community, human rights and/or public interest law.

Why choose us

  • We conduct ourselves with the values of: collaborative – we work together; optimistic – we believe we can make a difference; effective – we deliver; kindness – we listen deeply
  • We offer salary packaging up to $15,900 to staff, allowing you to earn more each week
  • Extra paid leave and access to the Employee Assistance Program (EAP)

Salary and conditions

  • The role will be a full-time 12-month contract role with possible extension
  • Salary is equivalent to Class 2B -1st year (Level 5 – Pay point 1) the local EA

How to apply

Please send a cover letter and resume – however, please submit ASAP as we will review candidates on receipt of application.

Tenants Victoria is an Equal Opportunity Employer and is committed to promoting a diverse and inclusive workforce. Aboriginal and Torres Strait Islander peoples, women, people with culturally and linguistically diverse backgrounds, people with a disability and people identifying as LGBTIQ are encouraged to apply.

If you would like to be considered for the position of Outreach Lawyer, please email a copy of your current resume and a cover letter setting out your suitability for the role to kylie.betts@tenantsvic.org.au by 16 February 2022.

Questions about the role?

Please talk to Agata Wierzbowski, Director of Client Services, by email via agata.wierzbowski@tenantsvic.org.au

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