Work with us

At Tenants Victoria, we’re united by a shared sense of purpose: making a real, measurable difference in the lives of Victorian renters. We recognise that people are our greatest strength. By creating an environment where employees feel connected, supported and included, we enable our team to deliver high quality services for Victorian renters.

We’re an inclusive employer that strives to reflect the diversity of the communities we serve. We welcome applications from skilled, committed and compassionate people from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, people of diverse sexualities and genders, and people of all ages.

Join us and become part of an organisation where your work matters, your contribution is valued, and your efforts help build a fairer housing system for Victorian renters.

We’re committed to building a workplace that’s supportive, inclusive and flexible and where everyone can make a difference. As part of our team, you’ll have access to:

• Purpose-driven work – the opportunity to contribute to meaningful social change and make a positive impact on the lives of Victorian renters
• Salary packaging – up to $15,900 of your salary each year can be accessed tax-free, helping you maximise your take-home pay
• Career growth – ongoing learning and professional development to support you at every stage of your career
• Flexibility – we support flexible ways of working, where operationally appropriate, to help employees balance work and personal commitments
• Employee Assistance Program (EAP) – a free and confidential counselling and wellbeing service
• A supportive and collaborative culture – work alongside passionate and dedicated colleagues who value teamwork, respect and inclusion
• Recognition – a workplace where every employee is valued and your contribution is recognised as an important part of achieving our organisational goals

All candidates must have the right to work in Australia or New Zealand, as applicable. Australian applicants must undergo a Working with Children Check and Police Check.

We advertise all our vacancies on the Ethical Jobs website. View our current opportunities.

• Multiple volunteer positions available – 1-2 days a week
• Based in Melbourne’s CBD

About this role

Tenants Victoria assists renters living in private rental, public and community housing, and rooming houses and caravan park residents to maintain fair, secure, and dignified housing. We provide rental law information  and advice , negotiation assistance, representation, and advocacy.

We offer volunteer opportunities suitable for anyone interested in contributing to our mission. These positions are available 1 to 2 days a week for a minimum of 6 months, up to 12 months with the opportunity for extension.

As a volunteer, you will provide high-quality support for renters, including casework support, drafting legal documents and letters, corresponding with clients, making referrals, preparing summaries, attending VCAT hearings, and more. In return, Tenants Victoria will provide you with real world training that allows you to apply your skills in a practical setting.

Our office is in Melbourne’s CBD, and we require all volunteers to work onsite during their placement.

About you

Whether you pursuing a law degree, completing practical legal training, or have a passion for community service, we welcome your application. This role is ideal for a driven, motivated self-starter who can work collaboratively, and autonomously, as needed. You should possess strong organising skills, attention to detail, and the ability to prioritise tasks effectively.

Key to your success are your:

• Sound interpersonal skills and a demonstrated ability to communicate effectively with a range of people, including those experiencing hardship or disadvantage
• Ability to work autonomously when required, and to complete tasks efficiently, on time and with attention to detail
• Demonstrated capacity to balance multiple, and at times competing, priorities in a high-pressure environment
• Commitment to social justice, and an understanding of the legal issues faced by renters
• Ability to work collaboratively with others and to foster a co-operative and supportive team environment
• Strong skills in the use of Microsoft Office Software relevant to a legal practice (particularly MS Word, Excel and Outlook), and the capacity to quickly acquire competency in the use of our client database

Required qualifications and experience

• You must be willing to undertake a Police Check and a Working with Children Check prior to your placement with us

How to apply

Please submit your resume, and a covering letter of no more than 2 pages responding to the following:

• Why you have chosen to apply for this role
• How you satisfy the key selection criteria

Applications will be considered on a rolling basis, so please submit your application via email as soon as possible. Please direct applications and any queries via email to recruitment@tenantsvic.org.au.