This information is a guide and should not be used as a substitute for professional legal advice.

Published: May 2023

Evictions (rooming houses)

You cannot be evicted unless the rooming house operator (landlord) follows all the legal steps.

Legal steps for eviction

If the rooming house operator wants you to move out, they must follow these steps:

  • Give you a ‘valid’ notice to vacate, which must meet legal requirements
  • Get a possession order, which says you must move out of the property, from the Victorian Civil and Administrative Tribunal (VCAT)
  • Use the possession order to get a warrant
  • Give the warrant to the police

You cannot be evicted by anyone but the police.

If the rooming house operator is trying to evict you, seek advice as soon as possible.

Contact us at Tenants Victoria or the organisation closest to you that runs the Tenancy Assistance and Advocacy Program or Tenancy Plus service for renters in public and community housing.

See contact details in the ‘Useful contacts’ section near the bottom of this page.

Notices to vacate

A notice to vacate must:

  • Be in writing
  • Be addressed to you
  • State the reason it is being given
  • Include the date the rooming house operator wants you to leave – the ‘termination date’
  • Be signed and dated by the rooming house operator, or their agent
  • Be given to you in person or sent by registered mail or electronically, such as by email if you have agreed to receive notices this way

If a notice to vacate does meet these requirements it is not valid, and cannot be enforced.

For more information see our page Notices to Vacate (rooming houses).

Illegal evictions

Only the police have the power to evict you.

If anyone other than the police tries to evict you this is illegal. You can apply to VCAT for an urgent restraining order to stop anyone else evicting you.

Restraining orders

A restraining order is an order to stop one person from acting in a certain way towards another. VCAT can give you a restraining order to stop the rooming house operator from illegally evicting you.

VCAT can also give you an order that the operator must let you back into the rooming house.

You should apply immediately – in person if possible – and tell VCAT you need an urgent hearing.

See contact details in the ‘Useful contacts’ section near the bottom of this page.

Get copies of the order

If VCAT gives you a restraining order, ask for lots of copies so you can:

  • Put a copy on your door
  • Give a copy to the rooming house operator
  • Give a copy to the police, in case you receive more threats to evict you and you need help from the police
  • Keep copies for yourself

Call the police

If someone other than the police are trying to evict, you should call the police immediately to remove them from your room.

Possession orders

If VCAT gives the rooming house operator a possession order they can use it to get a warrant, which they can give to the police to have you evicted.

They will need to prove to VCAT that the notice to vacate is valid, and why VCAT should make a possession order.

VCAT hearing

There must be a VCAT hearing before a possession order can be made.

The hearing cannot go ahead until after the termination (vacate) date in the notice to vacate.

Go to the hearing

You should go to the hearing so you can have your say.

For example, you may want to argue that the notice to vacate should not have been given or is not a valid notice.

If you got a notice to vacate for overdue rent you might want to ask for a payment plan, instead of a possession order

VCAT orders

If VCAT decides the notice to vacate is valid, then before it can make a possession order, there are other things it needs to think about.

These include whether a different order could be made that would allow you to stay.

For example, instead of a possession order VCAT could make these orders:

  • A payment plan order if you got a notice to vacate for overdue rent
  • A compliance order telling you to fix the problem that caused you to get the notice to vacate

Reasonable and proportionate

VCAT also needs to decide if it is ‘reasonable and proportionate’ for you to be evicted before it can make a possession order.

If eviction is not ‘reasonable and proportionate’, VCAT cannot make a possession order.

VCAT needs to look at the reason the notice to vacate was given, including:

  • Your behaviour
  • The rooming house operator’s behaviour
  • The seriousness of the problem
  • How long and how often the situation has been going on
  • Whether someone else was responsible
  • Any family or personal violence matters
  • Whether the problem has been, or can be, fixed
  • How the other residents have been affected
  • Whether a different order could be made instead of you being evicted
  • The hardship you could suffer if you were evicted
  • The hardship anyone else could suffer – such as the rooming house operator – if you were not evicted
  • Anything else VCAT thinks is relevant

VCAT also needs to think about the impact the eviction would have on:

  • You
  • Other residents
  • The rooming house operator
  • Neighbours or other people who may be, or were, affected by your actions

If a possession order is made

If a possession order is made it will include:

  • The date you need to move out, which can be immediately
  • How much time the rooming house operator has to get a warrant that they can give to the police to evict you – which can be up to 6 months

You could be evicted on the day of the hearing

You could be evicted on the same day as the hearing.

It is possible for VCAT to make a possession order with the same date as the hearing.

If the rooming house operator gets a warrant on the same day and gives this straight to the police, the police could evict you on the same day as the hearing.

Extra time

At the VCAT hearing, if you think a possession order will be made, you can ask VCAT to give you extra time before the rooming house operator can get a warrant.

The maximum amount of extra time VCAT can give is 30 days.

VCAT can give you extra time by including in the possession order:

  • A later date for when you need to move out, rather than immediately, or
  • A date that delays the rooming house operator getting a warrant

Before giving extra time, VCAT will need to think about what hardship:

  • You would suffer if VCAT did not give you any extra time
  • The rooming house operator would suffer if VCAT did give you extra time

You should take anything to the hearing that can help show why you need extra time.

For example, take anything that shows you have not been able to find other accommodation, letters from support workers, medical certificates, and details of your financial situation.

Missed a hearing?

If you missed a hearing, then found out a possession order was made, you can apply to VCAT for a review.

You need to apply before the police evict you, because VCAT will not be able to get you back into your property if the police have already evicted you.

You also need to apply within 14 days of finding out about the order.

We recommend you apply for a review as quickly as you can – in person if possible – and ask VCAT for an urgent review hearing.

There is no fee to apply for a review, but you will need to have a good reason for missing the first hearing.

See contact details for VCAT in the ‘Useful contacts’ section near the bottom of this page.

Tell the police

If you apply for a review hearing, ask VCAT to give you written confirmation of this, then give a copy to the police, so they do not evict you.

You should also ask VCAT to contact the police to confirm that the warrant needs to be put on hold.

You should also do these things:

  • Put a copy of VCAT’s written confirmation of the review hearing on your door
  • Give a copy to the rooming house operator
  • Keep copies for yourself

Crisis accommodation

If you think VCAT will make a possession order, make plans before the hearing so you will have somewhere to stay.

If a possession order is made it is possible you could be evicted on the same day as the hearing, or at short notice.

If you have nowhere to go, there are housing services that may be able to help you with crisis accommodation.

You can find these services via the Victorian Government’s advice service, on a 24-hour toll-free number –  1800 825 955 – or online.

Crisis accommodation

Complaints and compensation

If the rooming house operator has acted illegally in trying to evict you, you can report them to Consumer Affairs Victoria (CAV), which can fine them if they have broken the law.

You can make a complaint online, or by phone on 1300 55 81 81.

Complaints to Consumer Affairs Victoria

You can also ask for compensation if the rooming house operator’s actions have caused you inconvenience, costs, loss or damage. See our page Compensation for renters.

Useful contacts

Tenants Victoria
Tenancy Assistance and Advocacy Program [TAAP]
Tenancy Plus

Contact VCAT

Victorian Civil and Administrative Tribunal (VCAT)
55 King Street Melbourne 3000
1300 018 228 (1300 01 VCAT)
9.00am to 4.30pm Monday to Friday

Resources

View our handy pocket guide on moving in, living in, and moving out of a rooming house.

Tenants Victoria Rooming House Residents Handbook

See the list below for links to the laws on evictions in rooming houses.

The law

Related pages

Notices to vacate (rooming houses)
VCAT
Compensation for renters

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