Education and training
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Tenants Victoria provides training and information sessions to strengthen the knowledge, skills and confidence of people supporting renters in Victoria. This includes renter advocates, people working in community legal centres and other community organisations, and members of community groups.
Upcoming sessions
If you are interested in a tailored session for your group or organisation, please complete our training enquiry form.
Specialist Disability Accommodation and the Residential Tenancies Act
When: Wednesday 19 August, 9:30 –11:30 am
Where: Online
Specialist Disability Accommodation (SDA) is housing for people with high support needs. This session looks at how Part 12A of the Residential Tenancies Act 1997 applies to SDA housing. You will learn about the rights of residents and the duties of providers. We will cover common problems that can put housing at risk.
You will also learn how to identify SDA agreements and support renters when issues arise. This session is suitable for new and experienced tenancy workers.
Register: Specialist Disability Accommodation and the Residential Tenancies Act
Community of Practice forum
When: Wednesday 9 September, 9:30 –11:30 am
Where: Online
The Community of Practice brings together renting support workers to connect with others and talk about your work.
A participant-led forum where you can ask questions, share ideas, discuss client issues and learn from other workers.
The session helps new and experienced workers build their skills and improve outcomes for renters.
Register: Community of Practice for TAAP
Financial hardship and support for renters
When: Wednesday 21 October, 2 pm – 3:15 pm
Where: Online
Many renters struggle to keep up with their bills and rent. This session, delivered by Tenants Victoria’s financial counselling team, looks at the help available.
You will learn about grants, services and support for renters with rent arrears or other debts. The session will also cover payment plans, financial statements, and ways to deal with rent increases.
It is designed for new renting support workers.
Register: Financial hardship and renters
Navigating assistance for private renters
When: Thursday 22 October, 1:30–2:30 pm
Where: Online
Private renters often need help from a range of services. Delivered by a Tenants Victoria social worker and a member of our renters’ rights team, this session looks at the support available.
You will learn how to make good referrals and connect renters with the right services. The session also covers key services available across Victoria. It is designed for workers who are new to tenancy and renter support roles
While the session focuses on private renters, it is suitable for workers who support renters across all housing types.
Intervention orders and tenancy practice
When: Wednesday 28 October, 10 am – 2 pm
Where: Online
Delivered in partnership with Women’s Legal Service Victoria, this training explores the causes and impacts of family violence and how it relates to the Residential Tenancies Act.
Participants will build their knowledge of renters’ rights and develop practical skills to better support renters experiencing family violence. It is designed for tenancy workers and workers with some experience in family violence and tenancy.
Register: Intervention orders and tenancy practice
Family violence and child protection intersections
When: Wednesday 4 November, 10 am – 12 pm
Where: Online
Family violence can affect both housing and child protection matters. This can make it harder for victim-survivors with children to get the support they need.
Delivered in partnership with Women’s Legal Service Victoria, this workshop explains when Child Protection becomes involved and how this can affect tenancy matters. You will learn ways to support adult and child victim-survivors, including referral and advocacy options. The session also covers Pillars 2 and 3 of the Multi-Agency Risk Assessment and Management (MARAM) Framework.
Register: Family violence and child protection intersections
Residential Tenancies Act (RTA) update
When: Wednesday 2 December, 9:30–11:30 am
Where: Online
Topic: TBC
Tenancy laws can change over time. These changes can affect renters and the people who support them. It is important for workers to stay up to date.
This session covers recent changes to the Residential Tenancies Act 1997 and other key tenancy updates. You will learn about current dispute resolution processes and common issues facing renters. The session will also look at recent Victorian Civil and Administrative Tribunal (VCAT) decisions and what they mean in practice.
Suitable for new and experienced workers, this session will help you build your knowledge and support renters with confidence.
Register: RTA update for tenancy workers
