Understand your repair rights
You have the legal right to ask the rental provider (landlord) or agent for repairs. This tool will help you understand your rights in your situation.
Note: Rental Dispute Resolution Victoria now deals with some rental disputes instead of VCAT. While we update our website see more info at: www.rdrv.vic.gov.au
How the law treats repairs
The law separates repairs into 2 areas: urgent repairs and non-urgent repairs.
Urgent repairs must be done as soon as possible. Non-urgent repairs should be completed in 14 days.
This tool will help you understand your repair rights. It can also help you decide if your repairs are urgent. View a list of repairs that are deemed urgent on our repairs and maintenance page.
Save progress
You can save your progress so that you can return later to complete your task.
Click ‘Save my progress’ in the interactive tool menu above.
Need something else?
If you have difficulty using this tool or want to speak to someone from Tenants Victoria see our contact page for ways to get in touch.
To report a problem with this toolkit please email us.
Contact us