Infographics outline common renter issues

At Tenants Victoria, we’re dedicated to equipping renters and those who support them with practical information to better navigate the rental system. To address common questions renters often ask us about, we’ve created 4 new infographics, on bonds, repairs, going to VCAT, and rental scams.

We encourage you to print, use, and share these resources to help renters — whether yourself or those in your network — better understand their rights.

Our bonds infographic explains:

• What a bond is and why it’s required
• The importance of condition reports when moving in and out of a rental
• Your responsibilities as a renter
• Bond disputes

Bonds – infographic

Understanding the difference between urgent and non-urgent repairs can help you get issues fixed efficiently. This infographic covers:

• How to determine if a repair is urgent or non-urgent
• How to report a repair
• How soon urgent and non-urgent repairs need to be fixed

Urgent vs non-urgent repairs – infographic

The Victorian Civil and Administrative Tribunal (VCAT) process can feel daunting, but our infographic breaks it down by explaining:

• The steps involved in making an application to VCAT
• The process if your landlord takes you to VCAT
• Tips for renters preparing for VCAT

Going to VCAT – infographic

Scams are a growing concern for renters in Victoria. Our rental scams infographic offers essential advice on:

• How to spot a rental scam
• Guidance and tips for avoiding common scams
• The steps you can take if you are scammed

Rental scams – infographic

While our infographics are in English, to ensure practical information about renting is accessible to our diverse community, we also offer resources on common issues for renters in:

• Arabic
• Malay
• Cantonese
• South Sudanese – Dinka
• Mandarin – Chinese Simplified
• Dari/FarsiHindi
• Punjabi

Check out our Language resources page to find information in your language.