We aim to resolve your concerns as quickly as possible. You should talk to the person you have been dealing with regarding your feedback or complaint.
If you are not satisfied with their response, you may:
Call us on (03) 9411 1444 Monday to Friday from 9.30 am to 4.30 pm. You can ask for an interpreter if you require one.
If you are deaf or have a hearing or speech impairment you can use the National Relay Service to call us over the internet.
Email us if you prefer to communicate electronically. Address your message to: firstname.lastname@example.org
Write to us. If you prefer to write to us, it may take us longer to respond. All written correspondence should be addressed to:
PO Box 18022
Collins Street East, Vic 8003