Our policies, liaison work, research, projects and publications enable us to lobby for legislative, policy and procedural change to the rental conditions for renters and residents. Read more about our policy submissions, research and campaigns.
We offer free and confidential advice, assistance and advocacy for people renting residential accommodation in Victoria, including:
Our services, including the Renter Support Line and email service, are delivered in accordance with our Client Service Charter.
To avoid potential conflict of interests, we do not give advice to landlords or advice to tenants regarding disputes with co-tenants. Landlords can phone Consumer Affairs Victoria on 1300 55 81 81. Co-tenants can contact the Dispute Settlement Centre of Victoria.
The Tenancy Referral Project aims to improve the quality and efficiency of tenancy referrals and support for renters in Victoria.
We offer in-depth training sessions to tenancy workers, community legal centre lawyers, other advocates for renters, and the community. To find out more contact us at: training@tenantsvic.org.au.