It is best to try and resolve your problem by talking to your landlord or real estate agent. But if you have a problem with your landlord that you cannot resolve, you can apply to the Tribunal (VCAT). If you decide to apply, you can contact us for advice.
To make an application, you need to fill out the VCAT Application form. Follow the instructions on the form. Make sure that where the form asks you to name the landlord, you put the landlord’s name and not the name of the agent. If the landlord is a company, include the ACN. If you are a public tenant, your landlord will be the Director of Housing.
You must send a copy of your application to the landlord, preferably by registered mail. Keep the mail receipt and your copy of the application.